Subprocessors
RCI may engage and use third party data processors with access to certain customer data (each, a "Sub-processor") in order to support delivery of our EasyRCA Services. For example, RCI currently uses Sub-processors to provide infrastructure services. This page provides important information about the identity and role of Sub-processors. The table below shows what activity each sub-processor performs. Prior to engaging any sub-processor, RCI undertakes a thorough review to evaluate the privacy, security and confidentiality practices of potential vendors that will or may have access to or process customer data.
RCI maintains contracts with each Sub-processor to limit the processing of customer data to the extent necessary to provide the specified service, to ensure levels of privacy and security at least equivalent to those provided by RCI, and to minimize the amount of customer data that is processed.
If you would like to be notified of changes to this list, please email [email protected]. Include the Subject, “Subscribe to EasyRCA’s Subprocessor List,” Customer Name, Full Name, Email, and Business Title.
Entity Name | Contact Info | Processing Activity | Location of personal information |
---|---|---|---|
AWS | Amazon Web Services, Inc. 410 Terry Avenue North, Seattle, WA 98109-5210 U.S.A. |
Cloud storage and data processing services. | USA |
Cloudflare | Cloudflare, Inc. 101 Townsend Street San Francisco, CA 94107 USA Emily Hancock Data Protection Officer [email protected] |
web security & security protection | USA |
Coda | Coda Project, Inc. 888 Villa St., Floor 4 Mountain View, CA 94041 [email protected] |
Product Analytics | USA |
Dialpad | Dialpad, Inc 3001 Bishop Ranch, Suite 300, San Ramon, CA 94583 General Counsel, [email protected]. |
Sales & Marketing Communication | USA |
Docmosis | Docmosis Pty Ltd Suite 8 / 5 Hasler Rd Osborne Park, WA 6017, Australia |
Document generation | USA |
Github | GitHub Privacy GitHub, Inc. 88 Colin P. Kelly Jr. Street San Francisco, California 94107 USA [email protected] |
Issue tracking | USA |
Google Cloud Services (+BigQuery) | Kristie Chon Flynn https://support.google.com/a/contact/googlecloud_dpt?visit_id=638768110873471536-1775199657&rd=1 |
Google cloud - data & file storage BigQuery - Security logging, backups |
USA |
Heroku | Name: Salesforce, Inc. Address: Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA Contact person’s name, position and contact details: Lindsey Finch, DPO, [email protected] | app deployment and management | USA |
Hubspot | Hubspot Inc. Two Canal Park, Cambridge, MA 02141, USA Nicholas Knoop, Data Protection Officer |
Sales CRM | USA |
Intercom | Intercom Privacy Team – [email protected] | Customer support messaging | USA |
Linear | Linear Orbit, Inc. [email protected] Tuomas Artman |
Issue tracking | USA |
Microsoft (+ PowerBI, Azure) | Microsoft Enterprise Service Privacy Microsoft Corporation One Microsoft Way Redmond, Washington 98052 USA https://www.microsoft.com/en-us/privacy/privacy-support-requests |
Cloud services, data analytics | USA |
Mixpanel | [email protected] | Product Analytics | USA |
OpenAI | OpenAI OpCo, LLC 1960 Bryant Street, San Francisco, CA 94110 Emma Redmond Head of EU Data Protection [email protected] |
AI model and data analytics | USA |
Sentry | Functional Software, Inc. d/b/a Sentry 45 Fremont Street, 8th Floor, San Francisco, CA 94105 Virginia Badenhope, General Counsel, [email protected] |
Error tracking, performance monitoring | USA |
Stripe | Stripe, Inc. 354 Oyster Point Boulevard South San Francisco, California, 94080, USA [email protected] |
Payment Processing | USA |
Thinkific | 369 Terminal Ave, Vancouver, British Columbia, V6A 4C4, Canada [email protected] |
Content Delivery | USA |
Weglot | [email protected] | Translation | EU |
Zapier | Zapier Suk Kim, General Counsel [email protected] |
Automation of workflows, data integration | USA |