Subprocessors

RCI may engage and use third party data processors with access to certain customer data (each, a "Sub-processor") in order to support delivery of our EasyRCA Services. For example, RCI currently uses Sub-processors to provide infrastructure services. This page provides important information about the identity and role of Sub-processors. The table below shows what activity each sub-processor performs. Prior to engaging any sub-processor, RCI undertakes a thorough review to evaluate the privacy, security and confidentiality practices of potential vendors that will or may have access to or process customer data.

RCI maintains contracts with each Sub-processor to limit the processing of customer data to the extent necessary to provide the specified service, to ensure levels of privacy and security at least equivalent to those provided by RCI, and to minimize the amount of customer data that is processed.

If you would like to be notified of changes to this list, please email [email protected].  Include the Subject, “Subscribe to EasyRCA’s Subprocessor List,” Customer Name, Full Name, Email, and Business Title.

Entity Name Contact Info Processing Activity Location of personal information
AWS Amazon Web Services, Inc.
410 Terry Avenue North,
Seattle, WA 98109-5210
U.S.A.
Cloud storage and data processing services. USA
Cloudflare Cloudflare, Inc.
101 Townsend Street
San Francisco, CA 94107
USA
Emily Hancock
Data Protection Officer
[email protected]
web security & security protection USA
Coda Coda Project, Inc.
888 Villa St., Floor 4
Mountain View, CA 94041
[email protected]
Product Analytics USA
Dialpad Dialpad, Inc
3001 Bishop Ranch, Suite 300, San Ramon, CA 94583
General Counsel, [email protected].
Sales & Marketing Communication USA
Docmosis Docmosis Pty Ltd
Suite 8 / 5 Hasler Rd
Osborne Park, WA 6017,
Australia
Document generation USA
Github GitHub Privacy
GitHub, Inc.
88 Colin P. Kelly Jr. Street
San Francisco, California 94107 USA
[email protected]
Issue tracking USA
Google Cloud Services (+BigQuery) Kristie Chon Flynn
https://support.google.com/a/contact/googlecloud_dpt?visit_id=638768110873471536-1775199657&rd=1
Google cloud - data & file storage
BigQuery - Security logging, backups
USA
Heroku Name: Salesforce, Inc. Address: Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA Contact person’s name, position and contact details: Lindsey Finch, DPO, [email protected] app deployment and management USA
Hubspot Hubspot Inc.
Two Canal Park, Cambridge, MA 02141, USA
Nicholas Knoop, Data Protection Officer
Sales CRM USA
Intercom Intercom Privacy Team – [email protected] Customer support messaging USA
Linear Linear Orbit, Inc.
[email protected]
Tuomas Artman
Issue tracking USA
Microsoft (+ PowerBI, Azure) Microsoft Enterprise Service Privacy
Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052 USA
https://www.microsoft.com/en-us/privacy/privacy-support-requests
Cloud services, data analytics USA
Mixpanel [email protected] Product Analytics USA
OpenAI OpenAI OpCo, LLC
1960 Bryant Street, San Francisco, CA 94110
Emma Redmond
Head of EU Data Protection
[email protected]
AI model and data analytics USA
Sentry Functional Software, Inc. d/b/a Sentry
45 Fremont Street, 8th Floor, San Francisco, CA 94105
Virginia Badenhope, General Counsel, [email protected]
Error tracking, performance monitoring USA
Stripe Stripe, Inc.
354 Oyster Point Boulevard
South San Francisco, California, 94080, USA
[email protected]
Payment Processing USA
Thinkific 369 Terminal Ave, Vancouver, British Columbia, V6A 4C4, Canada
[email protected]
Content Delivery USA
Weglot [email protected] Translation EU
Zapier Zapier
Suk Kim, General Counsel
[email protected]
Automation of workflows, data integration USA