Allowing Support for Making All RCAs Private or Public by Default

Org-level setting that lets admins control whether new RCAs are visible to everyone or restricted by default.

The New RCAs Page is Now the Default

Users are now directed to the upgraded RCAs table with faster loading, improved filtering, and customizable columns.

Creating an RCA from a Template Includes Notes and Attachments

Templates now support preloaded context, including notes and attachments, to streamline RCA creation.

New API: Users Webhook Enables Better Adoption Metrics for Power BI

This webhook pushes user data to external tools, making it easier to track engagement and adoption in dashboards like Power BI.